Non-urgent advice: To make an appointment
The Practice operates an appointment system.
Appointments may be made by telephoning 01293 592230. We aim to offer same day appointments, although you may have to wait longer if you want to see a particular GP.
All appointment requests are triaged by the Receptionists. In many cases telephone advice or an appointment with the Nurse will be more appropriate.
Appointments are available to see a Doctor both in the morning and in the afternoon.
Non-urgent advice: FOR EMERGENCIES
There is always an on-call doctor on duty. If you feel you need to be seen urgently you may find the receptionist asks for your telephone number for the on-call doctor or practice nurse to call you back. This is to establish the nature of your problem and whether you need telephone advice, a surgery appointment or a home visit.
Non-urgent advice: Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. The telephone lines are open at the surgery from 8am for cancellations. You will also then be able to re-book your appointment at a time that is convenient to you.
If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.